Who processes your personal data?
The person responsible for processing your personal data is Emmegastore with legal representation of the company Vantagem Linear Lda, with registered office at Rua da Rotunda, N.º 220 4480-627 Vila do Conde, Portugal and with NIPC 517959712. If you need to contact Emagastore, you can do so via the following email: info@emegastore.com.
Purpose of processing personal data
The data will be processed for the purposes of managing your online account, service communications, order deliveries and analysis of your customer profile. This analysis is carried out based on your consumption history and your browsing data, with a view to creating conditions to improve your shopping experience, as well as to optimize the range of Emagastore products. Based on this analysis and the consent you give us, Emagastore may send you offers, discounts or benefits, generic or targeted, and other information that may be of interest to you. In any case, these offers, discounts or benefits may be granted automatically.
If you provide your tax identification number or your date of birth, this data will only be processed, respectively, to issue invoices and improve the customer profile analysis mentioned above.
In order to provide you with the best possible service, Emmegastore works with some entities external to your organization that will process the personal data of users of this website. These external entities include carriers, technology and digital service providers, and digital marketing platforms. We rely on the integrity and experience in data processing, the guarantees of compliance with applicable laws and regulations, as well as the technical security measures adopted by these external entities in relation to the processing of personal data.
These external entities will always act in accordance with the instructions provided by Emmegastore and only for the purposes strictly necessary for their function:
- Provision of electronic payment services, using credit/debit cards;
- Processing product sales;
- Packaging and transport of products;
- Solving problems related to the sale of products;
- Receiving payments for the purchase of products;
- Processing customer product returns;
In addition to the situations set out above, your data may be shared with third parties to:
- Comply with applicable laws;
- Respond to judicial and government inquiries;
- Comply with valid legal processes;
- Protect the rights or property of Emagastore.
Your personal data may be requested for the following purposes:
- Make a purchase on this website;
- Customer Support
- Registration on the website;
- Subscription to the newsletter;
- Navigation on our website;
- Deliver advertising in spaces intended for these purposes, whether social networks (Facebook/Instagram), Google spaces or other partners
Our principles
Respect for the customer's wishes
We respect the privacy and security of your personal data, which is why we ensure respect for the customer's wishes and the autonomous, free and uncomplicated management of your privacy preferences. Therefore, if you disagree with any point mentioned in this policy, you can object at any time by contacting us through our Customer Support, email address: info@emegastore.com or by letter (addressed to: Vantagem Linear Lda. Rua da Rotunda, N.º 220 Vila do Conde 4480-627 Vila do Conde, Portugal). We will do everything possible to satisfy your wishes and respect your concerns.
Good practices
Emmegastore, as controller of personal data, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal and in a correct and lawful manner and in accordance with good practices.
Strict necessity
When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which it was collected and/or processed.
Consent
Respect for the customer's wishes is one of Emagastore's main concerns when it comes to the processing of your personal data. However, we do not want to affect the relationship we have or fall short of expectations. Therefore, we considered that, if you maintained a relationship with us in the last 2 years, that is, if you made a purchase, it was not necessary for us to ask for your consent. Even so, if you disagree, you can object at any time through our Customer Support, email address: info@emegastore.com or by letter (addressed to: Vantagem Linear Lda. Rua da Rotunda, N.º 220 Vila do Conde 4480-627 Vila do Conde, Portugal).
What does not authorize the use of cookies mean?
If you prefer not to allow cookies, you have the option of disabling cookies in the browser you use, but you should bear in mind that this may prevent some web pages from being displayed correctly.
Rights
To exercise your right to access, rectify, forget, limit, portability or oppose your personal data, you can do so through our Customer Support, email address: marketing@emegastore.com or by letter (addressed to: Vantagem Linear Lda. Rua da Rotunda, N.º 220 Vila do Conde 4480-627 Vila do Conde, Portugal). If you wish to stop receiving direct marketing communications, you can, at any time, exercise your right to object to the processing of your personal data, through our Customer Support, email address: marketing@emegastore.com or by letter (addressed to: Vantagem Linear Lda. Rua da Rotunda, N.º 220 Vila do Conde 4480-627 Vila do Conde, Portugal). You can also do this in each newsletter you receive by selecting the “unsubscribe from this list” option at the bottom of the email.
Changes to the privacy policy
We may modify the information set out in this Privacy Policy when we deem it appropriate. In this case, you will receive a notification in different ways through the Platform (for example, through a banner, a pop-up or a push notification), or we may send you a message to your email address when the change in question is significant in relation to your privacy, so that you can review the changes, evaluate them and, if applicable, choose to cancel a service or functionality. In any case, we suggest that you review this Privacy Policy periodically, in case minor changes are made or we introduce any interactive improvements, taking advantage of the fact that you will always find it as a permanent point of information on our website.
Security
Emmegastore uses appropriate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access, and against any other form of unlawful processing. Additionally, we contractually require that trusted external entities that process your personal data for us do the same.
However, Emmegastore cannot guarantee that the security measures adopted to protect this website and for the transmission of data and information through it will prevent or exclude any risk of unauthorized access or loss of data. Therefore, we advise you that your computer is equipped with software devices that protect it when transmitting and receiving data (such as updated antivirus systems), and that your browser takes appropriate measures to guarantee security when transmitting data (such as firewall and anti-spam filters).