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Complaints Form

Please fill in the data with detailed information.

Warranty or Technical Assistance Request

This form is the official channel for reporting products with problems, whether within the first 15 days after purchase or during the warranty period. Our team will analyze the case and get in touch as soon as possible.

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Full Name *

E-mail *

Phone/WhatsApp *

Order/Invoice Number *

Purchase Date *

Product Name *

Number of Products *

Reason for Request *

Detailed description of the problem

Product Photo (1) *

Product Photo (2) *

Product photo (3)

Demonstration video

How do you intend to ship the product? *

I will send the product at my own expense. I request collection from the address (Collection will only be free if the defect is confirmed after analysis).

Confirmation - Acceptance of the terms and conditions *

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